Registered Nurse - Call Center Advocate

Location

Atlanta, Georgia

Assignment Duration

This is a 13-week contract position.

Schedule

Monday to Friday, 8:00 AM to 4:30 PM

Job Description

The Registered Nurse will assist with the call back queue, providing follow-up calls to patients regarding their lab results. This role will involve offering clarifications and messages from healthcare providers while serving as a communication link to relay patient questions back to the providers. It is important to note that this is a non-patient-facing role, with no direct patient care or bedside skills required. The position will focus on managing backlogs and making outbound calls, working primarily over the phone.

Responsibilities

• Assist with the call back queue for patient lab results
• Provide clarifications and relay messages from providers
• Communicate patient questions to providers
• Manage backlogs and conduct outbound calling efforts

Required Experience / Certifications / Licensure

• Current GA Registered Nurse (RN) License
• AHA Basic Life Support (BLS) certification

Why ARMStaffing?

At ARMStaffing, we take care of our employees! We offer:

• Health Benefits: Medical, Dental, Vision, Life, and more
• Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care
• Clinical Support: In-house clinical team available to assist and advocate
• 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution
• Recruiter Matching: Get paired with a recruiter based on your location and specialty
• Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more

We're not the only ones who think ARMStaffing should be your first choice. Here’s why:

• SIA’s Top-50 Fastest Growing Healthcare Staffing Firms – 2019
• SIA’s Largest Healthcare Staffing Agencies in the U.S. – 2023
• Top Workplace in the Lehigh Valley – 2022, 2023
• Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics
• We've earned The Joint Commission’s Gold Seal of Approval for healthcare staffing 15 years strong and counting!

Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details!