Deb Otto
Senior Director of Operations
What do you love most about your role?
I’m lucky to do what I love—working with a team that’s truly dedicated to enriching lives. It’s incredibly fulfilling to be in a role where I can make a real difference for teammates (clinicians and internal ARMS team), patients, and their families. Not many careers offer that kind of impact, and I don’t take it for granted.
What experience or background do you bring to your work with nurses or clients?
With over 25 years in the healthcare staffing industry, I bring a wealth of experience and insight to every partnership. I’ve built a strong, trusted network of clients and candidates, always focused on guiding both toward the best possible outcomes. My understanding of the full continuum of care allows me to anticipate needs and align talent with precision. I stay closely attuned to how regulatory and payers changes impact patient care, which helps me support clients and nurses in navigating an ever-evolving landscape. My background in compliance, Joint Commission standards, and risk management ensures that quality and safety are never compromised. Whether I’m working with a nurse or a healthcare organization, my goal is always the same: to deliver meaningful, lasting impact.
What motivates you each day?
What motivates me every day is the pride I feel in the work we do as an industry. Healthcare staffing is a noble profession, and it’s humbling to know that we play a vital role in the delivery of quality care across the healthcare ecosystem. Knowing that our efforts directly support the professionals who care for patients—and ultimately impact lives—gives my work deep meaning and purpose. That sense of responsibility and contribution is what drives me, day in and day out.
What’s something people are surprised to learn about you?
Something people are often surprised to learn about me is that I’m a Reiki Practitioner and Master Teacher. While my professional life is deeply rooted in healthcare staffing and compliance, Reiki allows me to connect with healing on a more personal and energetic level. It’s a meaningful part of who I am and adds a unique dimension to how I approach both life and work.
What’s your go-to way to recharge outside of work?
My favorite way to recharge is by spending time outdoors. Whether I’m gardening, relaxing poolside in the summer, or simply disconnecting from the digital world, being outside helps me reset and find balance. It’s my way of staying grounded and refreshed.
Do you have a favorite place you’ve traveled—or one on your bucket list?
I’ve been fortunate to visit some truly incredible places, but Monaco was a standout—absolutely unforgettable! As for my bucket list, Tuscany, Italy has always been at the top. The culture, the landscapes, the food… I can’t wait to experience it all someday.
Deb Otto
Senior Director of Operations
What do you love most about your role?
I’m lucky to do what I love—working with a team that’s truly dedicated to enriching lives. It’s incredibly fulfilling to be in a role where I can make a real difference for teammates (clinicians and internal ARMS team), patients, and their families. Not many careers offer that kind of impact, and I don’t take it for granted.
What experience or background do you bring to your work with nurses or clients?
With over 25 years in the healthcare staffing industry, I bring a wealth of experience and insight to every partnership. I’ve built a strong, trusted network of clients and candidates, always focused on guiding both toward the best possible outcomes. My understanding of the full continuum of care allows me to anticipate needs and align talent with precision. I stay closely attuned to how regulatory and payers changes impact patient care, which helps me support clients and nurses in navigating an ever-evolving landscape. My background in compliance, Joint Commission standards, and risk management ensures that quality and safety are never compromised. Whether I’m working with a nurse or a healthcare organization, my goal is always the same: to deliver meaningful, lasting impact.
What motivates you each day?
What motivates me every day is the pride I feel in the work we do as an industry. Healthcare staffing is a noble profession, and it’s humbling to know that we play a vital role in the delivery of quality care across the healthcare ecosystem. Knowing that our efforts directly support the professionals who care for patients—and ultimately impact lives—gives my work deep meaning and purpose. That sense of responsibility and contribution is what drives me, day in and day out.
What’s something people are surprised to learn about you?
Something people are often surprised to learn about me is that I’m a Reiki Practitioner and Master Teacher. While my professional life is deeply rooted in healthcare staffing and compliance, Reiki allows me to connect with healing on a more personal and energetic level. It’s a meaningful part of who I am and adds a unique dimension to how I approach both life and work.
What’s your go-to way to recharge outside of work?
My favorite way to recharge is by spending time outdoors. Whether I’m gardening, relaxing poolside in the summer, or simply disconnecting from the digital world, being outside helps me reset and find balance. It’s my way of staying grounded and refreshed.
Do you have a favorite place you’ve traveled—or one on your bucket list?
I’ve been fortunate to visit some truly incredible places, but Monaco was a standout—absolutely unforgettable! As for my bucket list, Tuscany, Italy has always been at the top. The culture, the landscapes, the food… I can’t wait to experience it all someday.